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SHIPPING INFORMATION

SHIPPING CHARGES  

AUSTRALIA 
We deliver to street addresses, PO BOX and Parcel Lockers.
Australia Registered Post (1-4 Days*) with online tracking: 
FREE Shipping on all orders

Express Australia Post (1-2 Days*) with online tracking: 
AUD$10 on all orders

NEW ZEALAND 
Australia Registered Post (2-7 Days*) with online tracking:
FREE Shipping on all orders

USA 
All orders come with online tracking and most with signature on delivery
Express International Post with online tracking (3-7 Days*)
Orders over USD$100 -> FREE Shipping
Orders below USD$100 -> USD7.50

Express Courier International with online tracking (2-5 Days*)  
All orders -> USD$20 flat rate 

REST OF THE WORLD 
Express International Post (3-14 Days*)
Orders over USD$100 -> FREE Shipping
Orders below USD$100 -> USD7.50

* Indicative Business Days

It is our priority to deliver your order as quickly as possible. If you order is placed before 11am AEST (AEST) Monday to Friday, it will be dispatched on that same day. Any order placed after 11am AEST, on a weekend or public holiday will be dispatched the next business day.

WHERE DO WE SHIP TO?

SOLBARI ships to over 100 countries.

WHERE ARE YOUR PRODUCTS SENT FROM?

All good are dispatched from our Australian office in Melbourne.

Orders are dispatched Monday to Friday and delivered on working days.

The goods will be packaged securely and labelled clearly. If any item you have chosen is not available we will aim to contact you via your e-mail address or via telephone within 1 business day of receiving your order.

A SIGNATURE IS USUALLY REQUIRED ON DELIVERY

A signature is usually required for deliveries. If no one is available at the delivery address to sign for the goods a card will be left with details for re-delivery and/or collection. Organising a pick up or redelivery is the responsibility of the customer.

OVERSEAS CUSTOMS AND CLEARANCE

When ordering outside of Australia, we recommend that you check with your local customs office to find out what the exemption limit is for goods entering the country before having to pay taxes.

Handling and custom fees may apply and are not included in the postage price. These vary widely from country to country. Additional charges and duties payable are the sole responsibility of the customer and may need to be paid at the time of delivery.

If customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Solbari does not accept responsibility for parcels that are misplaced after they have been signed for and delivered.

A tracking number is not always available. This depends on the price of the order and destination.

We reserve the right to refuse shipping to some international destinations, or alternatively to ask the customer to pay for courier services to that country.

QUESTIONS?

If you have not received your order within the specified days, please contact our Customer Care department at info@solbari.com

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SOLBARI SIZE CHART
Solbari Women Size Chart
Solbari Women Leggings Size Chart
Solbari Men Clothing Size Chart
Solbari Men Leggings
Solbari Arm Sleeves UPF50+ sun protection